@JoleneAL okay, much better lol
Well, the cable company checked the line first thing this morning, which impressed the hell out of me. The found some fluxiation in the strength. The put a booster on the back of the cable modem, and we seemed to be more stable today, but when the ISP pinged the router, we had gone from a 10% packet loss, to a 20% packet loss. Good times folks, good times. Well the new router will be here tomorrow, and hopefully that will solve the problems, but we will have to wait and see.