Stupid snowstorm last week stopped my laptop from getting to me on Friday like it should have. It got here today…and yep, they wiped the hard drive. *sigh* So I have spent a fun filled evening reinstalling a bajillion programs. So much fun. And, just as I predicted, it was a faulty fan. The paperwork said they found another problem they fixed, but they didn’t say what it was exactly. Interesting though. Oh well…back to installing.