May 2 2007

eBay again

It was only April 13th when I last complained about eBay customers, but today, it’s all about eBay itself. They made a major change today to the feedback of sellers… a five-star rating system for four different aspects of each transaction.

Besides positive/neutral/negative, they now rate you on a 5 star system for:

“Item As Described”
“Shipping Time”
“Shipping and handling charges”

#3 and #4 are the one’s that bother me. I ship all packages within 24 hours of payment, some people still claim I’m slow. I charge very, very low shipping charges compared to other sellers in my categories and people STILL insist my shipping is too high.

This is a VERY arbitrary system and it going to lead to unwarranted low ratings for sure.

eBay’s mad desire to cater to the buyers drives me insane. The sellers are one’s paying the fee’s, but they never listen to us… ever. It’s always the buyers they always give in too and it’s frankly annoying. And this new system is going to lead to some very screwed up rankings on totally innocent situations.

I am not happy in the least with this new system.

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