Comments on: Shipping Woes http://www.seanpaune.com/2007/08/15/shipping-woes/ Sat, 20 Mar 2010 23:09:26 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: Sean P Aune http://www.seanpaune.com/2007/08/15/shipping-woes/comment-page-1/#comment-19785 Sean P Aune Thu, 16 Aug 2007 20:10:55 +0000 http://www.seanpaune.com/2007/08/15/shipping-woes/#comment-19785 Actually, the rates being shown on the post office packages generally backfires. I once had someone get pissed off at me because they paid me $.05 more than what was list on the package... I am not kidding. So we conceal the price via Stamps.com's "Stealth Postage" feature. It's just annoying as you try to run a clean business and people have no clue what things really cost. They are just too quick to assume you are ripping them off. Actually, the rates being shown on the post office packages generally backfires. I once had someone get pissed off at me because they paid me $.05 more than what was list on the package… I am not kidding. So we conceal the price via Stamps.com’s “Stealth Postage” feature.

It’s just annoying as you try to run a clean business and people have no clue what things really cost. They are just too quick to assume you are ripping them off.

]]> By: Shari http://www.seanpaune.com/2007/08/15/shipping-woes/comment-page-1/#comment-19784 Shari Thu, 16 Aug 2007 00:22:45 +0000 http://www.seanpaune.com/2007/08/15/shipping-woes/#comment-19784 One of the big advantages of the USPS is that the rates are often listed on the package so people can see what you paid and what they paid on the postage meter stamp. With UPS, they don't know the cost to you because the information isn't given on the parcel and all people assume postage is too high because you're pocketing the extra and they don't want to incorporate that cost into the total. It's far easier to just conclude you're gouging them. Even from Japan, we would get people whining that postage rates were too expensive but they also weren't willing to accept the far cheaper surface rates (slow and cheap as opposed to fast and expensive). I wouldn't get worked up about it. The rating isn't that low and I'm sure other vendors don't do any better. One of the big advantages of the USPS is that the rates are often listed on the package so people can see what you paid and what they paid on the postage meter stamp. With UPS, they don’t know the cost to you because the information isn’t given on the parcel and all people assume postage is too high because you’re pocketing the extra and they don’t want to incorporate that cost into the total. It’s far easier to just conclude you’re gouging them.

Even from Japan, we would get people whining that postage rates were too expensive but they also weren’t willing to accept the far cheaper surface rates (slow and cheap as opposed to fast and expensive).

I wouldn’t get worked up about it. The rating isn’t that low and I’m sure other vendors don’t do any better.

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