Comments on: Why I Left DreamHost http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/ Fri, 20 Nov 2009 09:37:02 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Michael http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-39577 Michael Thu, 21 May 2009 04:41:37 +0000 http://www.seanpaune.com/?p=3345#comment-39577 I hate DH more than anything on the planet. Things were great when I first hosted with them and never contacted them because my sites were too small to bother them. They got their money without having to actually do much of anything. In the last year, I have watched their service fall off a cliff. The technicians (I refuse to call it customer support) are abusive and condescending on their best days. My horrors are too long to detail here (or anywhere for that matter). I look forward to the day my contract expires. They won't miss me at all. The feeling is entirely mutual. I hate DH more than anything on the planet. Things were great when I first hosted with them and never contacted them because my sites were too small to bother them. They got their money without having to actually do much of anything. In the last year, I have watched their service fall off a cliff. The technicians (I refuse to call it customer support) are abusive and condescending on their best days. My horrors are too long to detail here (or anywhere for that matter). I look forward to the day my contract expires. They won't miss me at all. The feeling is entirely mutual.

]]> By: WalterSolano http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-39566 WalterSolano Wed, 20 May 2009 19:55:46 +0000 http://www.seanpaune.com/?p=3345#comment-39566 If I was you I will go to that company server and drop a nice bomb to it. :] If I was you I will go to that company server and drop a nice bomb to it. :]

]]> By: unhappy http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-39066 unhappy Sun, 03 May 2009 17:13:43 +0000 http://www.seanpaune.com/?p=3345#comment-39066 wish I had read this sooner... check out he latest at DreamHost, with many sites being down for over 4 days now, and support has been nonexistant. <a href="http://www.dreamhoststatus.com/2009/04/30/batman-having-some-problems/#comments" target="_blank">http://www.dreamhoststatus.com/2009/04/30/batman-...</a> wish I had read this sooner…
check out he latest at DreamHost, with many sites being down for over 4 days now, and support has been nonexistant.

http://www.dreamhoststatus.com/2009/04/30/batman-...

]]> By: Robyn http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-38607 Robyn Wed, 15 Apr 2009 21:29:22 +0000 http://www.seanpaune.com/?p=3345#comment-38607 Sorry, link should be "http://affiliates.netfirms.com/e.asp?e=8&id=6681". They have several different plans, starting at 5 bucks a month I think. I pay 10 bucks a month, have 5 domains and sites currently, use their wordpress and mySQL database features. Only thing I do, is use Filezilla to upload and manage instead of their control panel. It's good, but I like to do directory uploads, I have no patience for file by file uploads. :-) Good luck getting out from under this Dreamhost debacle of a business everyone! Spread the word! Sorry, link should be "http://affiliates.netfirms.com/e.asp?e=8&id=6681". They have several different plans, starting at 5 bucks a month I think. I pay 10 bucks a month, have 5 domains and sites currently, use their wordpress and mySQL database features. Only thing I do, is use Filezilla to upload and manage instead of their control panel. It's good, but I like to do directory uploads, I have no patience for file by file uploads. :-) Good luck getting out from under this Dreamhost debacle of a business everyone! Spread the word!

]]> By: Robyn http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-38606 Robyn Wed, 15 Apr 2009 21:25:05 +0000 http://www.seanpaune.com/?p=3345#comment-38606 My husbands site never works since we transferred it to dreamhost. we should have stayed with the hosting that operated my site...I havent had any trouble with them, they always answer the phone and respond in a timely manner, they even have that live talk thing during business hours. <a href="http://affiliates.netfirms.com/e.asp?e=8&id=6681" target="_blank">Click Here</a>. I reccommend it to all my friends now. My parents each have a site there. And price-wise, nearly the same as dreamhost. I dont understand why people stay with this host with other options out there. Not all hostings are expensive, especially if you just want to do a blog site or something hobbyish. Anyway, click the link to see my recc for a good, affordable hosting. My husbands site never works since we transferred it to dreamhost. we should have stayed with the hosting that operated my site…I havent had any trouble with them, they always answer the phone and respond in a timely manner, they even have that live talk thing during business hours. Click Here. I reccommend it to all my friends now. My parents each have a site there. And price-wise, nearly the same as dreamhost. I dont understand why people stay with this host with other options out there. Not all hostings are expensive, especially if you just want to do a blog site or something hobbyish. Anyway, click the link to see my recc for a good, affordable hosting.

]]> By: Luis http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-37927 Luis Thu, 26 Mar 2009 03:49:19 +0000 http://www.seanpaune.com/?p=3345#comment-37927 I had a similar nightmare with a firm called AITnet.com (or was it AITcom.net? I forget), giving my own sad tale <a href="http://poza.net/ait/" target="_blank">on this page</a>. Most web hosts will test your patience sooner or later; none are problem free. I have gone through 4 or 5 myself over the past 10-years-plus. So far, I have to agree with Shaibani: Surpass does a pretty good job. No phone contact, but they are pretty quick with the tickets (an hour or two as opposed to a day or two), and outages are not too frequent. If you get constant problems because of someone on your server hogging resources, you can raise a stink and demand to move to another server--they did it for me at least. I had a similar nightmare with a firm called AITnet.com (or was it AITcom.net? I forget), giving my own sad tale on this page. Most web hosts will test your patience sooner or later; none are problem free. I have gone through 4 or 5 myself over the past 10-years-plus.

So far, I have to agree with Shaibani: Surpass does a pretty good job. No phone contact, but they are pretty quick with the tickets (an hour or two as opposed to a day or two), and outages are not too frequent. If you get constant problems because of someone on your server hogging resources, you can raise a stink and demand to move to another server–they did it for me at least.

]]> By: Shaibani http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-37769 Shaibani Sat, 21 Mar 2009 14:12:24 +0000 http://www.seanpaune.com/?p=3345#comment-37769 I recommend <a href="http://surpasshosting.com" target="_blank">http://surpasshosting.com</a> :) I recommend http://surpasshosting.com :)

]]> By: Wayne Schulz http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-37767 Wayne Schulz Sat, 21 Mar 2009 10:20:46 +0000 http://www.seanpaune.com/?p=3345#comment-37767 It has been my experience that most hosts are fly-by-night operations that sell and consolidate on an almost annual basis. The company you loved this year will be a different one next year. I had this happen with Web2010 which morphed into Hostcentric I read about this happening in many other instances as well It has been my experience that most hosts are fly-by-night operations that sell and consolidate on an almost annual basis. The company you loved this year will be a different one next year.

I had this happen with Web2010 which morphed into Hostcentric

I read about this happening in many other instances as well

]]> By: theCrandallSter http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-37749 theCrandallSter Fri, 20 Mar 2009 18:04:55 +0000 http://www.seanpaune.com/?p=3345#comment-37749 A friend of mine used it for a little while and it was a little frustrating. To configure anything 'abnormal' in the hosting package, it had to involve emailing the admin until they broke down. Made me sad in pants. A friend of mine used it for a little while and it was a little frustrating. To configure anything 'abnormal' in the hosting package, it had to involve emailing the admin until they broke down. Made me sad in pants.

]]> By: redwall_hp http://www.seanpaune.com/2009/03/19/dreamhost-phone-number/comment-page-1/#comment-37746 redwall_hp Fri, 20 Mar 2009 15:35:27 +0000 http://www.seanpaune.com/?p=3345#comment-37746 I'm currently on 1and1, which hasn't been too bad for me over the couple years I've been with them. I've been looking at Linodes' and Slicehosts' VPS rigs lately though. I've always avoided DreamHost myself. I've seen two "billing debacles" in the past, which is reason enough for me to want to stay away... I'm currently on 1and1, which hasn't been too bad for me over the couple years I've been with them. I've been looking at Linodes' and Slicehosts' VPS rigs lately though.

I've always avoided DreamHost myself. I've seen two "billing debacles" in the past, which is reason enough for me to want to stay away…

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